CJR Fine Arts & Framing - Royal Palm Beach, Florida

Danielle Legg

I took a portrait to be framed, staff damaged the portrait, and the paper. I've had to send it BACK to the artist to be fixed and the gallery has done NOTHING but provide a refund for the frame. The art was damaged, as is shown in the photos below. There was a smudge on a whisker of the cat, staff simply erased the smudge, and whisker. Staff also picked at and damaged the paper. It's upsetting to leave a piece of art with a gallery, thinking it will be safe, then have it damaged. It's been returned to the artist. I've filed a BBB complaint, however it's been closed due to no response from the gallery, and no resolution. I would not choose this gallery for any framing needs. Staff is careless.

* UPDATE: I absolutely did step out of the gallery and I absolutely did scream. I came in with what was priceless artwork. When I came to pick up the artwork it was damaged. If there is a way for the artist to attest to this, rather than my simply quoting, I’ll request she does so.

An ad hominem attack on me, insinuating I am crazy after staff literally ERASED lines, which frame or no frame, can be seen by the photo, alone, shows the integrity of this business. Attack clients, take no accountability. When the art was shipped back to the artist, it was damaged. I still don’t have the art because it makes me sick to even see what this gallery has done, and how they factually fail to own what they did. Instead they try to infer I’m crazy because I stepped out and screamed. I also broke down crying in my car, and at home.

I never should have trusted this gallery with something that meant so much to me.

Classy place that attacks someone who ONLY wanted the staff and gallery to be accountable for damaging the art of brought in.

Truly, I wish I’d never walked into this gallery. If I hadn’t, I’d still have my art of my late cat, with my dog and cat. Now I can’t even bear to look at it. I don’t even want it it my home, a reminder of this gallery and ownership that would rather publicly attack a client than make what they did right-which they claimed they would do multiple times, but they never even attempted to. They didn’t even cover shipping back to the artist.

The GlamBoss (Siobhan Nicole)

Amazing Fine Fun Art!!!! My little girl is an inspiring artist and she loves this place. Just like the Art it sell is a hidden jewel. From fine art to fun Art this place has it!

Sculptures paintings artifacts, they have it all from floor-to-ceiling, not only is this place is packed with all genres of art, the owners are amazing too !!!!! I can have them tell me stories all day!

hanlonjm

I really cannot say enough about how awesome this place is. Everyone is super helpful, extremely friendly and goes above and beyond to make sure the end result is spectacular. Check them out! You will not be disappointed.

Joan Pecora

All abstract art work hung by Richard in my home.
Richard also chose the frame to best compliment the horse abstract picture.
I’m so grateful to Richard and CJR fine art works.

Angie Willoughby

I took this piece to be fixed after I had dropped and cracked the frame and the glass on the original frame. I was amazed at the craftsmanship of the reframing. It looks brand new, I never realized what a difference a new frame and correct matte could do for this picture. I loved it before, but it is like I have reacquainted myself with it and fallen in love all over again. It is an expensive piece, but well worth it. Now it proudly hangs in my new home.

Gracelyn Tuoti

Great customer service with a beautiful selection of frames. They did a great job framing a special large photograph of our family. We were extremely pleased with the results. They have a selection of interesting artwork and sculptures. We will use them in the future.

George Leef

We have taken multiple pieces to CJR for framing and they have always done a beautiful job. This place is a cut above your typical frame shop; they have a very wide selection and experience dealing with fine pieces. Their advice and guidance on frame choice has always been on point and I will continue bringing them all the artwork that I want framed for my house or office.

Stephanie Schneider (Stef)

Richard and everyone else I've dealt with at CJR are fantastic! They've helped with everything I've had questions about, expanded my knowledge on current artists, framed our Ketubah, and helped repair a priceless family heirloom painting. I cannot say enough about how amazing my experience has been with them! 10/10 make sure you go look at the gallery!!!!