KOHLER Signature Store - Los Angeles, California

Carol Terakawa

I huge shout out to Carlo Rios at the Kohler Signature store. He has terrific taste and advice in helping us select our faucets, sink and backsplash for our kitchen remodel. We love it and it looks amazing! Thank you Carlo!

Sally Hampton

Above and beyond! Wish I could give 10 stars.
I originally bought the sink at Lowes but 2 days before it was to be installed, we discovered it had small chips and the enamel was sagging in spots. The sink was not in stock at Lowes and was backordered for several weeks but I couldn't put a countertop (already templated for this exact sink) over a defective sink that could not be changed afterwards. In desperation, I contacted the Kohler store and Jenn and Kathy saved the day for me. They had the sink in stock and made the exchange in time for my countertop install. I am so grateful that I will continue to make all Kohler purchases directly from their store. Their customer service is first class and their tile displays and products are beyond gorgeous. I can't wait to work with them when we do our bathroom next.

Patricia Manze

I bought a toilet from this showroom 10/29 which unfortunately did not have the right rough-in so had to be returned. It was picked up 11/4 and I have YET to be credited with the return. Totally unacceptable. I have contacted them concerning this but have not gotten any response. I should not have to chase them down to get the reimbursement.

Seán Bartyzel

First off, spend your money on quality products. It will cost more than Home Depot but the quality is far superior..."you get what you pay for."

Second, Carlo who is at the Helm's Bakery District Kohler Signature store was nothing short of extraordinary.

He was very helpful in our selection process, he answered pur questions ina timely manner and when I ordered the wrong part, he was on it to get the right part delivered to our house. I'm sad to say that our two bathrooms won't need remodeling at this point but they look beautiful.

Comments of "your bathroom looks like a posh hotel suite bathroom" is not uncommon.

Carlo and the team at Kohler Signature store in Culver City are exceptional and they will tale excellent care of you.

Tsion Lencho

I had a great experience working with the team at the Kohler store. Dallas was thoughtful, knowledgable and able to talk through my ideas with me in a way that was thorough and refreshing. I highly recommend stopping in to discuss your home update needs rather than shopping online (which is what I did before I went in person to see the goods).

Gage Tucker

I can't speak highly enough of this store or my sales associate, Karina Mendez. Karina helped me through every step of the process from picking out the right fixtures, communicating lead times, providing an incredible price and fixing a few items that needed to be exchanged. She went above and beyond and I will definitely be back to shop with her on my next bathroom and kitchen remodel.

Andrew Rawson

We have done four bathrooms, a laundry room and our entire kitchen with Kohler fixtures and everyone in this location has just been such a pleasure to work with. While Allisson G. was our main contact, who does meticulous follow up, every time we drop by whomever is available greats us and make us feel welcome. Everyone is just so knowledgeable and helpful, you just feel good working with Kohler because of this team.

Nancy Bono

We remolded 3 bathrooms and were not finding what we wanted until we went to the Culver City Kohler Signature Store. We worked with Adam and couldn’t be more impressed by his attention to detail, prompt response to many questions, willingness to help by going the extra mile (ie-contacting Kohler for me). One sink was slightly cracked and Adam got us another sink in one day, not delaying our contractor. Adam is an absolute perfect example of what customer service should be.